Shipping policy
Processing time
Orders are typically processed within 1–2 business days of purchase.
Delivery estimates
Most orders arrive within 2–3 weeks from the date of dispatch. Delivery times can vary depending on your location and customs processing, and in some cases may take longer.
Shipping costs
Shipping costs are calculated at checkout and are separate from the product price.
International shipping / customs
Your order may be shipped from an international warehouse. In rare cases, local customs authorities may apply duties or fees on arrival — these are the responsibility of the customer and are not included in your order total.
Tracking
Once your order ships, you'll receive a confirmation email with tracking information where available.
Delays
While we aim to meet the estimates above, delays can occasionally occur due to customs, carrier issues, or high demand. If your order is significantly delayed, please contact us at [your email] and we'll look into it.
Lost or missing orders
If your order hasn't arrived within 4 weeks of the estimated delivery window, contact us and we'll help track it down.